Current free period
Listing, browsing, and marketplace features are free through November 30, 2026. Beginning December 1, 2026, the $19 per-side platform access fee applies after the other founder accepts a proposal. Both sides must pay within 7 days before the Swap Room opens. The fee is not escrow and is not payment for the other founder’s product.
The problem
A free swap marketplace = a graveyard of ghosted DMs. The fee filters for founders who are actually going to show up.
What $19 unlocks
- Access to the private Swap Room for your matched swap
- Direct messaging with your swap partner
- Dispute protection — admins mediate if something goes wrong
- Fraud prevention on both sides
When you pay
Beginning December 1, 2026, payment is due only after the other founder accepts your proposal. You get 7 days to pay. Both sides must pay before the Swap Room opens.
Refunds
The platform access fee is non-refundable. Exceptions, at admin discretion:
- Proven fraud by the other side (fake product, chargeback bait)
- Platform outage that blocks the swap for > 72h
- Duplicate charge caused by a payment processor error
Request via dispute in the Swap Room. Decisions are final.
What HeySaaS is NOT
We're not an escrow, not a merchant of record for your SaaS, and not a party to the exchange of access. The safety fee is a platform access fee — not a payment for your partner's product.